In-App Chat

The In-App Chat is your direct communication channel with Sail. It serves as both a knowledge base and a personalized assistant, designed to give you clarity and control at every step.

With the chat, you can:

• Learn about Sail: Get instant explanations on how the app works — from signing in, creating your agent, and depositing funds to withdrawing, understanding balance tiers, and reviewing security safeguards. The entire documentation is accessible here, in conversational form.

• Ask about your account: Check your earnings, balance, transaction history, or current APY. You can also ask about specific past movements, and Sail will explain why decisions were made.

• Leverage memory: The chat remembers your past interactions, so you don’t need to repeat questions. Over time, this builds a more personalized support experience.

  

The in-app chat blends customer support with financial insight, making it the fastest way to understand and manage your Sail experience.